Quality Engineer

Position Overview

International’s IC Bus Plant is growing, and we’re looking for a Quality Engineer who’s passionate about solving problems, preventing defects, and protecting the customer. In this role, you’ll be a trusted quality partner to manufacturing, engineering, and program teams – leading investigations, influencing decisions, and turning data into action. You’ll play a critical role in both day-to-day quality execution and future-focused initiatives, including new product introductions, where proactive risk prevention and disciplined problem-solving are key.

Schedule: 4x10 production schedule (Mon-Thurs, 5:00AM – 3:30PM). This role will support production and may need to cover production recovery times including Fridays and weekends as needed.

Key Responsibilities

• Lead investigations into product and process issues using structured problem-solving to identify root causes and drive lasting solutions.
• Facilitate cross-functional teams to implement effective corrective and preventive actions.
• Actively participate in product design reviews and program discussions to surface risks early and ensure they are addressed.
• Develop, implement, and continuously improve quality methods, procedures, and equipment to strengthen product and process capability.
• Provide technical quality expertise to support certification efforts, cost reduction initiatives, and warranty improvement.
• Lead PFMEA sessions and process risk assessments for new product introductions, ensuring risks are proactively mitigated.
• Identify process vulnerabilities and establish measurement routines for critical parts and characteristics.
• Promote a preventive, risk-based quality mindset that goes beyond deviation management and aligns with the “Profit and Loss - P&L Way”.
• Monitor, analyze, and communicate key quality metrics, including defect rates and warranty trends.
• Drive error-proofing strategies and support the deployment of torque strategies for critical joints.
• Partner with cross-functional teams to ensure robust control plans are developed, implemented, and sustained.

Required Qualifications

• Bachelor’s degree and at least 2 years of Engineering, Reliability, or Quality Assurance experience, OR Master’s degree and at least 1 year of relevant experience, OR at least 5 years of relevant experience.
• Candidates must be legally authorized to work in the United States on an unrestricted basis without the need for employment-related work sponsorship.

Preferred Qualifications

• Strong problem-solving skills with experience using structured root cause analysis methodologies.
• Hands-on experience in manufacturing, quality, or product development environments.
• Proficiency in data analysis and reporting tools such as Excel and Minitab.
• Ability to read and interpret technical drawings, including GD&T (Geometric Dimensioning and Tolerancing).
• Confident communicator who can collaborate, influence, and build alignment across functions.
• Self-directed and comfortable working independently while managing complex priorities.
• Curious, proactive mindset with a passion for continuous improvement and prevention.
• Ability to build strong working relationships with internal and external stakeholders.
• Experience mentoring or providing informal guidance to peers is a plus.

Benefits & Perks

• Compensation: The expected salary range will be commensurate with the candidate’s applicable skills, knowledge, and experience.
• Benefits: Competitive total rewards package including market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more. For additional details, visit https://careers.international.com/#benefits.