Store Manager (Sales, Customer Service)

Position Overview

Sign-On Bonus Opportunity of up to $3,500. Salary: $70,000 - $90,000 per year. Our Company: Confie and its family of companies – Freeway, Acceptance, Baja, Bluefire & others – is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year. With over 800 retail store locations nationwide, we encourage you to take your career and income potential to new heights. We are looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us! The Store Manager is the driving force behind our business, responsible for challenging sales targets and mentoring team members to achieve success.

Key Responsibilities

• Lead the sales team's daily performance and targets.
• Expand business by proactively building relationships with existing customers to meet production and active customer goals.
• Coach team members to consistently deliver a high standard of customer care.
• Oversee the sales team to achieve operational targets and monitor performance effectively.
• Assist with escalated customer service issues and inquiries as needed.
• Execute all aspects of Store Operational Excellence (SOE).

Required Qualifications

• Education: 2 or 4 year college degree or equivalent experience/education.
• Previous experience leading, coaching, and mentoring sales teams.
• Understanding of fiduciary duty with high levels of integrity and ethics.
• Ability to build strong relationships with sales customers.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Personal Lines or Property and Casualty license preferred (but not required).
• Bilingual in English and Spanish preferred.
• Dept of Insurance License is a plus.

Benefits & Perks

• Unlimited/Uncapped commission.
• Lucrative incentive sales plans, bonuses, and sales contests.
• No cold calling – benefit from a high volume of inbound sales leads and walk-in traffic.
• Comprehensive paid training and licensing with continuous, on-going mentorship.
• A recognition culture that rewards success.
• Benefits: Comprehensive benefits package including medical, dental, vision, and life insurance.
• Retirement plan featuring a 401K with company-matched contributions.
• Fitness reimbursement up to $10 a month for gym memberships.
• Employee Assistance Program offering confidential support for personal or professional challenges.
• Extra perks including access to disability, hospital indemnity, health advocate programs, universal life, critical illness, accident insurance, and pet insurance.