`Customer Service Representative | Remote | Entry Level | Hiring Now - Start ASAP

Position Overview

Globe Life AO, a respected leader in the supplemental insurance industry for over 65 years, is seeking driven and enthusiastic individuals to join our fully remote team as an Entry-Level Customer Service Representative. Whether you're a recent graduate, starting your career, switching fields, or seeking a flexible position with high earning potential, this beginner-friendly role comes with full training and the opportunity to build a long-term, purpose-driven career.

Key Responsibilities

• Be the first point of contact for our customers via chat, phone, and email
• Resolve issues swiftly and with empathy
• Educate clients about our products and services
• Document customer interactions and feedback
• Collaborate with team members to elevate the customer experience

Required Qualifications

• Excellent verbal and written communication skills
• A positive, solution-focused mindset
• Must be U.S.-based and 18+
• Comfortable using basic computer tools (we’ll train you!)

Preferred Qualifications

• Previous customer service experience (preferred but not required)

Benefits & Perks

• Start ASAP – Quick interview & fast onboarding process
• Supportive and inclusive work environment
• Work Your Way – Enjoy the flexibility to choose your own hours and achieve the work-life balance you need
• Union-backed benefits (life, health, retirement)