Medical Assistant/Receptionist

Job Description

The Medical Assistant/Receptionist plays a dual role in healthcare settings, providing essential clinical support alongside front desk administrative duties. This position ensures smooth patient flow, accurate record keeping, and effective communication between patients and healthcare providers.

Responsibilities

• Greet and register patients, managing appointment schedules efficiently
• Answer phones and respond to patient inquiries professionally
• Assist healthcare providers with clinical tasks, such as taking vital signs and preparing patients for examinations
• Maintain accurate patient records and update electronic health systems
• Handle patient check-in and check-out processes, including billing and insurance verification
• Ensure the reception area is clean, organized, and welcoming
• Coordinate communication between patients, medical staff, and external agencies as required
• Manage medical supplies and ensure exam rooms are well-stocked