Sales Admin
Varsity Brandsabout 1 year ago
United States
Remote
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
BSN Sports, a Varsity Brands company and the recognized leader in team athletic gear, is hiring a Sales Admin Assistant to work remotely in Minnesota. In this role, you will support our sales team by ensuring rapid order processing, managing customer inquiries, and effectively navigating SAP/CRM systems, helping to save valuable time for coaches and administrators across youth leagues, schools, and corporate offices.
Key Responsibilities
- Research and resolve all discrepancies or incomplete orders
- Communicate with the sales team to better service customers
- Handle inbound sales leads
- Understand company credit policies and proactively provide information necessary for rapid order processing
- Respond to customer emails
- Manage and navigate the SAP/CRM systems and databases
- Handle complex customer interactions
- Collaborate with management to better assist and service BSN customers
Required Qualifications
- Good at problem solving
- Exceptional decision making
- Ability to multi-task
- Strong verbal and non-verbal communication skills
- Proven ability to collaborate with seasoned CSR's and Sales Representatives
- Proficiency with Microsoft Office suite
- High School Diploma
Benefits & Perks
- Comprehensive Health Care Benefits
- HSA Employer Contribution/ FSA Opportunities
- Wellbeing Program
- 401(k) plan with company matching
- Company paid Life, AD&D, and Short-Term Disability
- Generous My Time Off & Paid Holidays
- Varsity Brands Ownership Program
- Employee Resource Groups
- St. Jude Partnership & Volunteer Opportunities
- Employee Perks including discounts on personal apparel and equipment
Required Skills
Multi-tasking
Exceptional Decision Making
Problem Solving
Microsoft Office Suite
Collaboration
SAP/CRM Navigation
Verbal and Non-verbal Communication