Receptionist

Position Overview

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities. As a seasonal Client Service Professional/Receptionist, you will make a real impact—helping clients make informed decisions about their lives, careers, and money. You’ll greet clients warmly both in person and on the phone, ensure every client interaction is personalized, and create a lasting impression by matching clients with the best-suited tax professional. Join us and be part of a connected culture where everyone belongs.

Key Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients according to their preferred method
• Ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and resource organization with team members
• Perform other duties as assigned

Required Qualifications

• Experience working in a fast-paced environment
• Previous experience in a customer service role
• Ability to multi-task with strong organizational and time-management skills
• Proficiency with Microsoft Office and general computer aptitude

Preferred Qualifications

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Experience in sales or marketing

Benefits & Perks

• Compensation: $11.00 - $27.00/Hr.
• Employee Assistance Program with Health Advocate
• Wellbeing program, BetterYou, to help you build healthy habits
• Neurodiversity and caregiver support for you and your family
• Various discounts on everyday items and services
• Additional eligibility benefits including Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan