IT Business Analyst - Testing

Position Overview

Public Consulting Group LLC (PCG) is a leading public sector solutions and operations improvement firm committed to delivering solutions that change lives. As part of our Technology Consulting team, you will help organizations streamline operations, execute testing protocols, and achieve strategic goals to better serve the public. You will collaborate with clients and internal teams to analyze enterprise IT systems, develop test scenarios, and support major phases of project execution.

Key Responsibilities

• Prepare and present portions of written status reports for clients.
• Develop competency in enterprise IT system analysis and development.
• Create, prepare, and deliver test scenarios, strategies, reviews, and data while adhering to business processes and test standards.
• Conduct user acceptance testing on technical work items and document scenarios that fail.
• Verify and validate business requirements against defined processes.
• Report and manage defects using the test management tool throughout their lifecycle.
• Determine scenario outcomes (pass/fail) and record detailed findings.
• Partner with business teams to engage and lead transparent testing efforts.
• Author complex test cases and scripts, and support regression testing.
• Develop understanding of federal and state policy, including federal funding requirements.
• Assist with implementation of major project phases and proposal writing.
• Prepare additional written reports and deliverables for clients as needed.

Required Qualifications

• Strong interpersonal, organizational, research, presentation, time management, and problem-solving skills.
• Detail-oriented approach with knowledge of application testing methodologies, tools, and execution.
• Analytical and strategic thinker with strong technical and business writing abilities.
• Excellent communication skills across all levels of an organization.
• Proven ability to take initiative, seek solutions, and critically evaluate processes.
• Self-starter with intellectual curiosity and commitment to lifelong learning.
• Ability to work effectively both within a team and independently.
• Proficiency in Microsoft Access, PowerPoint, and Excel.
• Must reside in the Western region of the US.
• Bachelor’s Degree or equivalent experience required with 1-3 years of relevant work experience in consulting, IT, or a related field.

Preferred Qualifications

• Knowledge of state unemployment and workforce systems.
• Familiarity with MMIS systems and business processes.
• Experience or certifications in network and application security.
• Experience working on Agile projects.

Benefits & Perks

• Compensation: $52,000–75,000 based on office location, role, skill set, and experience.
• Benefits: Medical and dental care, 401k, PTO, parental leave, bereavement leave.
• Hybrid working arrangements with travel/onsite requirements for team and client meetings.