Technical Support Lead: Drive Solutions & Growth

2226 months ago
New York, NY, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Job Title

222 is looking for a Customer Support Specialist in New York to join their team. You will oversee the support operation, focusing on enhancing response quality and speed while managing the overseas support team. The ideal candidate should have a Computer Science degree, high EQ and IQ, and the ability to prioritize customer experience. An interest in product roles is a bonus, and applicants should be prepared for long hours, especially on weekends.

Job ID: J-18808-Ljbffr

Required Skills

Product Knowledge
Customer Support
Team Management
Technical Troubleshooting
Problem Solving
Communication