Customer Service Representative/Service Dispatcher

Position Overview

Come join our family! We are looking to fill the position of Customer Service Representation/Service Dispatcher. Get rewarded for your hard work! The ideal candidate has at least 2 years of experience in dispatching the trades, pulling permits, scheduling, and providing excellent customer service. We even treat our employees (and their spouses) to surprise international vacations – all paid for by the company. Join a company recognized as a top 100 place to work in the country!

Job Type: Full-time

Work Location: In person

Compensation: $41,600.00 - $58,240.00 per year

Key Responsibilities

• Coordinate office activities and operations to run an efficient schedule.
• Manage phone calls and correspondence (e-mail, letters, packages, etc.).
• Support the office manager in preparing office reports through Excel.
• Work in a weekly on-call rotation.
• Assist colleagues whenever necessary.

Required Qualifications

• Proven experience as a dispatcher, office assistant, or in a relevant role.
• Outstanding communication and customer service skills.
• Excellent organizational and leadership skills.
• Familiarity with office management procedures and basic accounting principles.
• Punctuality.

Benefits & Perks

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance