Medical Value and Health Information Technology (MVHIT) Manager - Health IT Liaison - East US

Position Overview

Join Amgen’s Mission of Serving Patients. At Amgen, you’re part of something bigger – a team dedicated to pioneering biotech since 1980 and improving lives across Oncology, Inflammation, General Medicine, and Rare Disease. In the role of Medical Value and Health Information Technology (MVHIT) Manager - Health IT Liaison Manager East US, you will secure coverage for our brands and support patient access in a dynamic healthcare environment by developing and executing strategies tailored to the evolving IDN customer segments.

Key Responsibilities

• Work with cross-functional medical and commercial account teams to gather EHR customer insights and assess opportunities.
• Manage the customer accounts prioritization process for the MV Health IT Liaisons.
• Contribute to the development of scalable, EHR-enabled tools and resources in relation to key therapeutic areas.
• Deliver insights related to EHR objectives to key internal partners to help inform strategic decisions.
• Deliver education on EHR reporting and clinical decision support tools to support health system initiatives.
• Conduct regular meetings with customers to provide appropriate Health IT-related education.
• Create and complete key account plans for navigating the customer landscape and executing key initiatives.
• Assist through training and communication with MSLs and KAMs on MVHIT and EHR programs and resources.
• Engage customers in the field using appropriate methods and MAC approved materials/messaging.
• Utilize the CRM tool effectively to manage territory scheduling and call documentation.
• Support cross-functional workstreams for business initiatives, providing strategic insights on care management and HIT implementation.
• Provide feedback and support on targeting strategies, Key Performance Indicators, and POAs.
• Travel up to 50% as required.
• Compensation: Salary range of 123,189.00 USD - 152,776.00 USD.

Required Qualifications

• Doctorate degree OR
• Master's degree and 3 years of Medical Capabilities experience OR
• Bachelor's degree and 5 years of Medical Capabilities experience

Preferred Qualifications

• Experience in the pharmaceutical/biotech industry or hospital system
• Understanding of or familiarity with EHR systems within IDNs
• Knowledge of healthcare market dynamics and legislative trends affecting Health Systems, Pharma, and Payers
• Experience applying health information technology in in-patient and ambulatory settings
• Strong business acumen, analytical skills, and critical thinking ability
• Demonstrated customer-facing experience with a strong customer service mindset
• Good understanding of Integrated Delivery Networks (IDNs) and key partners
• Hands-on experience with EHR products such as Epic, Allscripts, eClinicalWorks, and Cerner
• Experience with EHR reporting tools

Benefits & Perks

• Comprehensive benefits package: Including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• Discretionary annual bonus program or a sales-based incentive plan for field sales representatives.
• Stock-based long-term incentives.
• Award-winning time-off plans.
• Flexible work models including remote and hybrid work arrangements, where possible.
• A Total Rewards Plan that supports your professional and personal growth through health and welfare, financial planning, work/life balance, and career development opportunities.