Technical Business Analyst V (Job 2839 & 2840)

Position Overview

Technical Business Analyst V – Two positions available. Compensation: $60,621.00 annualized.
This position is responsible for performing methodical investigation, analysis, review, configuration, and documentation of automated business functions and processes in support of statewide automated case management systems. It identifies and defines requirements to enhance business processes and case management systems while acting as a liaison between business units and ITD to develop functional specifications and acceptance criteria. The role also involves implementing standardized business workflows, documenting technical and functional details, and evaluating impacts of changes. A hybrid telework schedule may be available after three months of demonstrated performance. This is a PSLF Program qualified employer.

Key Responsibilities

• Perform investigation, analysis, review, configuration, and documentation of automated business functions and processes.
• Identify and define requirements for technology enhancements to improve business processes and case management systems.
• Act as a liaison between business units and ITD to create viable functional specifications and acceptance criteria.
• Implement standardized business workflow across the organization and document specifications, configurations, conversions, upgrades, interfaces, reports, forms, and workflows.
• Evaluate impacts of process changes and provide alternatives, including manual process adjustments.

Required Qualifications

• Bachelor’s degree in a related area or equivalent work experience.
• Minimum of 3 years of business systems analysis experience.
• Thorough knowledge of design and analysis processes with strong technical writing skills.
• Excellent written and verbal communication skills; able to organize complex requirements and manage multiple tasks effectively with minimal supervision.

Benefits & Perks

• Accrued vacation pay and sick leave
• 10 paid holidays per year
• Health and dental insurance
• Retirement plan – Participation in the Arizona State Retirement System (ASRS) becomes effective after 27 weeks of employment
• Life insurance and long-term disability insurance
• Optional benefits including short-term disability insurance, deferred compensation plans, and supplemental life insurance
• Employee Referral Program: Eligible for a $1,000 incentive (conditions apply)
• Remote work option available for full-time or part-time schedules, subject to management discretion