Healthcare Call Center Team Lead - Temporary
Sagility LLC29 days ago
El Paso, TX, United States
On-site
Temporary
Junior Level (1-3 years)
Job Description
Job Description
Sagility LLC is seeking a Temp Supervisor in El Paso, TX to coach and develop customer service representatives, manage performance, and ensure service excellence for clients. The role emphasizes monitoring KPIs, driving improvements, and maintaining high standards of efficiency in a fast-paced call-center environment.
Qualifications
Education starts with a high school diploma; 1+ year in customer service or supervision is required, with healthcare experience preferred.
Required Skills
Staff Supervision
Process Improvement
Healthcare Experience
Performance Management
Customer Service
KPI Monitoring