Patient Experience & Support Specialist

Grady-Health-Systemabout 1 month ago
Atlanta, GA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Job Description

Grady Health System is seeking a Customer Service Representative to handle interactions via face-to-face, email, or phone. The role may include operating a switchboard and documenting client interactions for follow-up.

Requirements

  • High school diploma or GED
  • 0-2 years of client-facing experience
  • Advanced computer literacy
  • CRM software familiarity
  • Front desk duties
  • Data entry in a fast-paced environment

Required Skills

CRM Software
Communication
Customer Service
Data Entry
Front Desk Operations
Computer Literacy