Dynamics 365 Customer Service & Omnichannel Expert

Concentrix10 months ago
Austin, TX, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

A global technology and services leader is seeking a Dynamics 365 Customer Service & Omnichannel Consultant in Austin, Texas. The ideal candidate will have 8-10 years of relevant experience, with strong skills in designing customer service solutions.

Key Responsibilities

  • Lead stakeholder workshops
  • Configure critical customer service capabilities

Required Qualifications

  • 8-10 years of relevant experience
  • Strong skills in designing customer service solutions

Benefits & Perks

  • Compensation: $106,000 - $140,000 plus incentives
  • Benefits: Range of employee benefits

Required Skills

Omnichannel
Customer Service Solutions
Stakeholder Workshops
Dynamics 365 Customer Service
Configuration