Dynamics 365 Customer Service & Omnichannel Expert
Concentrix10 months ago
Austin, TX, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
A global technology and services leader is seeking a Dynamics 365 Customer Service & Omnichannel Consultant in Austin, Texas. The ideal candidate will have 8-10 years of relevant experience, with strong skills in designing customer service solutions.
Key Responsibilities
- Lead stakeholder workshops
- Configure critical customer service capabilities
Required Qualifications
- 8-10 years of relevant experience
- Strong skills in designing customer service solutions
Benefits & Perks
- Compensation: $106,000 - $140,000 plus incentives
- Benefits: Range of employee benefits
Required Skills
Omnichannel
Customer Service Solutions
Stakeholder Workshops
Dynamics 365 Customer Service
Configuration