Business Office Representative Clerk - Texas Health Surgery Center Arlington

Position Overview

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care without compromising quality or autonomy.

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: Clinical quality, Integrity, Service excellence, Teamwork, Accountability, Continuous improvement, and Inclusion. At SCA Health, your work directly impacts patients, physicians and communities. Your ideas should inspire change.

Key Responsibilities

Provide support to the facility by performing various business office functions as assigned, which may include Medical Records, Credentialing, Admissions/Intake, Accounts Payable, Billing, Collections, Insurance Verification, Transaction Posting, Clinical Logs and other duties as needed.

• Schedules surgeries in the computer template with pertinent information and handles calls from physician offices regarding patient scheduling and surgery details.
• Answers phone calls in a pleasant manner, addressing physician and patient needs, taking messages, and transferring calls as necessary.
• Performs pre-registration ensuring authorizations are obtained from the physician’s office before surgery and completes necessary paperwork using the computer system.
• Maintains a log for cancelled appointments and ensures all scheduled cases are verified promptly.
• Handles various clerical duties including photocopying, mailing surveys, preparing patient charts, faxing forms, and retrieving faxes.
• Maintains a clean and orderly surgery scheduling area.
• Contacts patients with financial responsibilities immediately to inform them of the center’s payment policies and available payment options.
• Documents all insurance verifications and patient calls accurately in the patient’s account.

Required Qualifications

• High school diploma or equivalent required; Associate degree or equivalent preferred.
• Minimum three years of experience in health care with at least one year in surgery scheduling procedures preferred.
• Ability to work independently as well as effectively within a team.
• Basic knowledge of surgery scheduling, receptionist and registration responsibilities with the capacity to handle stress.
• Flexibility with hours and the ability to work any assigned shift.

Benefits & Perks

• Medical, dental, and vision coverage
• 401k plan with company match
• Paid time off
• Life and disability insurance
• Compensation: USD $16.00/Hr. - USD $20.00/Hr.