Information Technology Project Manager

In this role

you will lead full lifecycle initiatives within a global IT delivery environment, spanning ERP, PLM, CRM, supply chain platforms, and system integrations. You will be accountable for driving projects from initial concept through deployment and adoption, ensuring alignment with business priorities and enterprise standards.

While operational support remains with Run/Operations teams, you will serve as a key escalation point, providing Level 3 expertise on complex issues when needed. This position is based in the U.S.

Key Responsibilities

Intake, Discovery & Scoping

• Partner with business stakeholders to capture needs and translate them into clear functional and technical requirements
• Align incoming demand with the broader digital roadmap and standardized solutions
• Define scope, assumptions, constraints, success metrics, and delivery approach (Agile, Waterfall, or hybrid)
• Develop high-level estimates for timelines, resources, and cost

Project Planning & Governance

• Build and execute detailed project plans, including milestones, dependencies, and resource allocation
• Establish governance frameworks, including steering committees and status reporting cadence
• Proactively manage risks, issues, and decisions (RAID) to keep projects on track
• Coordinate across programs to ensure alignment and visibility for leadership
• Serve as the primary liaison between business stakeholders and IT delivery teams
• Develop and manage project budgets, including internal resources and external partners
• Support vendor selection, RFP processes, and contract negotiations
• Oversee third-party delivery, ensuring quality, performance, and adherence to scope
• Manage change requests and ensure transparency in cost and delivery impacts

Solution Delivery & Execution

• Lead end-to-end delivery including design, configuration, integration, data migration, and deployment
• Define and oversee testing strategies (SIT/UAT), ensuring quality and readiness for release
• Ensure thorough, evidence-based validation and end-to-end system performance
• Maintain comprehensive and up-to-date documentation for solutions and handover

Deployment, Change & Adoption

• Plan and execute go-live activities, including cutover, communication, and training
• Drive change management and ensure business readiness across stakeholders
• Minimize operational risk through structured deployment and transition planning

Transition to Operations & Ongoing Support

• Ensure smooth handoff to Run teams, including knowledge transfer and service acceptance
• Provide Level 3 support for critical incidents and partner on root cause analysis
• Drive continuous improvement to reduce recurring issues

Business Analysis (as needed)

• Support smaller initiatives by facilitating workshops, gathering requirements, and defining deliverables
• Collaborate with product owners and analysts on larger programs to ensure complete and validated requirements

Success Metrics

• Projects delivered on time, within scope, and with clear governance
• Effective budget control and vendor performance management
• Seamless go-lives with minimal business disruption
• Strong stakeholder engagement and measurable user adoption
• Reduction in recurring system issues through proactive problem-solving

Your Background

• 4+ years of experience managing IT or digital transformation projects
• Strong understanding of integrations, APIs, and data migration
• Experience in manufacturing and multi-site environments is highly preferred
• Proven ability to manage stakeholders across functions and regions
• Strong communication skills and fluency in English
• High level of professionalism and integrity