Inside Sales Representative

We are seeking a motivated Inside Sales Representative with at least 1-2 years of sales experience to generate new business opportunities by calling borrowers from our extensive lead generation pipeline. This role involves guiding customers through the application process while delivering professional communication over the phone. The ideal candidate thrives in a fast-paced environment, excels under pressure, and consistently achieves goals, even in challenging economic conditions. In this position you will also study to obtain your NMLS license through our training.

Essential Duties and Responsibilities

Generate business from potential and existing customers using a robust lead generation pipeline.
Deliver excellent customer service on inbound and outbound sales calls, achieving a high conversion rate while meeting volume goals and ensuring timely communication with customers.
Contact potential clients to gather information and schedule appointments with our loan officers.
Maintain accurate customer and agent information in the Customer Relationship Management (CRM) system for Loan Officers.
Complete various other tasks as assigned by the Branch Manager.
Must be available to work weekends and commit to a minimum of 50 hours per week.
Overtime hours are available with pre-approval.
The above functions are intended to describe the general nature and level of work performed by individuals assigned to this role. This is not designed to be an exhaustive list of all duties, responsibilities, and qualifications required of team members.

Education and Experience

Required:

At least 1-2 years of sales experience, preferably in cold calling or sales support.
Experience in a similar role is highly desirable.
Knowledge, Skills, and Abilities

Proactive and self-motivated with strong initiative and decision-making skills.
Excellent communication and interpersonal skills.
High level of professional integrity with a positive, helpful, and constructive attitude.
Strong customer service orientation and attention to detail.
Proficient in computer applications, including Word, Excel, Email, and CRM systems.
Effective time management and organizational skills in a dynamic, changing environment.
ABOUT THE POTEMPA TEAM + E MORTGAGE CAPITAL

Join The Potempa Team powered by E Mortgage Capital, known for quality products and services. We offer a variety of financing options, including conventional, FHA, VA, USDA, and jumbo loans, as well as portfolio and construction lending. Our use of cutting-edge technology streamlines the home loan process, allowing us to effectively meet our clients' financing goals.

We prioritize clear communication and provide detailed advice on mortgage options and industry trends. Our success depends on our team members' success, so we equip them with the best tools and support. We value integrity, transparency, and innovation, offering competitive employment packages and training opportunities. Service is at the heart of everything we do!

*This position prefers National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, or candidate to be willing to acquire the necessary licensing.

Job Type:

Full-time

Benefits:

401(k)
Dental insurance
Disability insurance
Health insurance
Paid time off
Paid training
Vision insurance
Shift:

8 hour shift
Supplemental Pay:

Monthly bonus
Performance bonus
Work Location: In person