Customer Supply Chain Manager

Position Overview

Mammoth Brands, a modern CPG company behind renowned brands like Harry's and Flamingo, is on a mission to "Create Things People Like More." As the CSC Manager, you will be embedded within the Retail team while operating across our wider Supply Chain organization. You will own end-to-end supply chain operations—from forecasting and replenishment to distribution logistics—ensuring exceptional product availability and operational excellence across our retail and digital channels.

Key Responsibilities

• Partner with sales, demand planning, supply planning, and external counterparts to lead forecasting and replenishment needs.
• Serve as the go-to expert on retail operations, including fulfillment, warehousing, transportation, in-store operations, display execution, and chargebacks.
• Lead operational initiatives using standard processes and data-driven insights, and measure ROI for retail activities.
• Manage third-party brokers to ensure top-level execution for each customer’s channel requirements.
• Develop reporting and scorecards tied to key performance indicators, such as OTIF and in-stocks.
• Identify gaps in current practices and collaborate with cross-functional teams to create strategic roadmaps.
• Lead integrated business planning (IBP) with Demand Planning to provide accurate sales inputs and change forecasts.
• Oversee end-to-end distribution logistics to ensure on-time order fulfillment and inventory accuracy.
• Conduct weekly replenishment analyses and maintain regular communication with regional buying teams to optimize inventory levels.
• Manage all aspects of retailer forecasts, including in-stocks, event management, and analytics.
• Drive continuous improvement and engage in cross-functional projects to optimize store operational processes.

Required Qualifications

• 3-5 years of experience in retail operations, supply chain management, retail sales, or customer supply chain roles.
• Detail-oriented and highly collaborative with strong internal and external relationship management skills.
• Strong understanding of key supply chain tools and processes such as forecasting, replenishment, financial planning, inventory management, and distribution logistics.
• Proven project management skills with the ability to lead multiple initiatives and manage third-party partners.
• Proficiency in Excel and AI tools, with the ability to analyze data, generate insights, and communicate operational priorities.

Benefits & Perks

• Medical, dental, and vision coverage
• 401k match
• Equity in Mammoth Brands
• Flexible time off and working hours
• Wellness and L&D stipends
• Sabbatical benefits: 4 weeks after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
• Generous parental leave: 20 fully paid weeks for birthing parents, 16 for other paths to parenthood
• Fun IRL and virtual events including happy hours, team building events, and rooftop parties
• Free products from all Mammoth Brands
• Compensation: Base salary hiring range is $91,600–$114,000; final offer based on location, skill level, and experience.