On-Call IT Technicians - Jacksonville

Royal Communications Consultants Incabout 2 months ago
Fernandina Beach, FL, United States
On-site
Part-time
Junior Level (1-3 years)

Job Description

On-Call Technicians

Part-Time

Royal Communication Consultants, based in New Jersey, is looking for candidates for part-time (as needed) contingent work to assist with desktop support/network trouble tickets within the Jacksonville area. This work will be conducted mainly during normal business hours, but may also include nights and weekends.

We are seeking candidates who are Level 1 or 2 Level Desktop Support techs with relevant educational credentials / technical certifications OR previous experience.

These trouble tickets can include the following:

  • Vendor Escorts
  • Desktop Installs, Upgrades
  • VPN, Break Fix, Help Desk/Tech Bar
  • Strong Customer Service

Decom Work

For those interested in basic networking we also work with cabling, data centers, and layer 1 networking or de-commissioning networks, ie: rack dismantling, patch panels, switches, routers, etc.

Data Center

Strong knowledge of data center applications. Must have experience in installing/decommissioning Routers, Switches, Patch Panels, and Cables and have worked in a "live wire" environment. Prefer candidates with tools, ie: gloves, cutters, console cable, fluke, flashlight, ladder, and a laptop.

TOOLS that could be helpful:

  • A ladder to support 8 ft. - 12 ft. high ceilings.
  • A laptop with USB console.
  • Power tools, cable cutters, crimpers, Fluke device, a ratchet set, and any other tools needed to remove the data rack.

36y8LkVPuW

Required Skills

Customer Service
VPN Support
Desktop Support
Networking
Vendor Escorting
Troubleshooting
Data Center Operations