<section>
  <h2 style="color:#2c3e50; margin:0 0 10px 0;">Position Overview</h2>
  <p style="margin:10px 0;">
    Are you interested in an IT career? We are seeking an <strong>Entry-Level Computer Support Assistant</strong> for an IT position in West Palm Beach. In this role, you will work at the Help Desk as a key member of the IT team, providing technical assistance and support related to computer systems, hardware, and software. You will answer users' questions, train them on basic system and computer functions, address user and system issues, and resolve problems in a timely and professional manner.
  </p>
</section>
<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#2c3e50; margin:0 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Provide technical assistance and support to end users at the Help Desk.</li>
    <li style="margin:8px 0;">Answer users' questions regarding computer systems, hardware, and software.</li>
    <li style="margin:8px 0;">Train users on basic system and computer functions.</li>
    <li style="margin:8px 0;">Address and troubleshoot user and system issues.</li>
    <li style="margin:8px 0;">Resolve issues in a timely and professional manner.</li>
  </ul>
</section>

Entry-Level IT Helpdesk Specialist

Job Description

Position Overview

Key Responsibilities

Required Skills