Office Assistant for Operations (Remote, Part-time)

Cloverleaf Careover 1 year ago
United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

NOTE: You must be available to work weekdays between the hours of 10am - 3pm west coast time as per an assigned part‐time schedule. Hiring now for a part‐time position in the In‑Home Care industry. This is a 100% remote role where you can work from anywhere in the US. We are a rapidly expanding agency looking for a motivated, positive, and outgoing professional with outstanding communication and customer service skills to recruit caregivers and educate the healthcare and senior community about our services.

Key Responsibilities

  • Perform recruiting for caregivers.
  • Build relationships with community healthcare resources to attract new client sign‐ups.
  • Educate the senior community about the company’s In‑Home Care services.
  • Handle inquiries from prospective leads and convert them to clients.
  • Perform new client intakes.
  • Post ads, social media content, blogs, podcasts, and support other marketing activities.
  • Answer telephone calls and provide excellent customer service using effective phone techniques.
  • Update records and prepare reports.
  • Perform additional office coordination duties as required.

Required Qualifications

  • 2+ years of experience in a professional office work environment.
  • Previous experience in a homecare setting with strong references is a definite plus.
  • Hands‑on computer experience (Microsoft Office, web applications, scheduling tools, etc.) with a proven ability to work with multiple software tools is a MUST.
  • Outstanding oral and written communication skills.
  • Excellent customer service skills with clear phone call quality using home office equipment.
  • Strong work ethics with a respectful and professional attitude.
  • US Citizen or proof of work authorization is required.

Benefits & Perks

  • 100% remote (work from home) environment.
  • Competitive pay!
  • Sick pay and 401(K) benefits.
  • Bonuses that reward your contributions to the company's growth.
  • Valuable healthcare work experience.
  • Opportunity to work with seniors, a growing and important demographic.
  • A positive, friendly, and fun work environment based on mutual respect and responsibility.

Required Skills

Telephone Etiquette
Recruitment
Data Entry
Excellent Communication
Social Media Management
Office Coordination
Scheduling Tools
Customer Service
Microsoft Office