Entry IT Helpdesk Support Specialist

Florida Professional Groupover 1 year ago
Fleming Island, Florida, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Our client, a well-known company located in Fleming Island, is now hiring Computer Support Assistants! The Computer Support Assistants are an important part of the Help Desk team, which serves as the primary hub of technical assistance and support related to computer systems, hardware, and software.

Key Responsibilities

  • Support the Help Desk Support Specialists as part of the Help Desk team.
  • Answer users' questions regarding computer systems, hardware, and software.
  • Train users on basic system and computer functions.
  • Address system and user issues promptly.
  • Resolve issues in a timely and professional manner.

Required Skills

Technical Assistance
Customer Service
User Training
Hardware & Software Support
Help Desk Operations
Troubleshooting
Computer Support