HVAC Parts Customer Sales Associate - Cincy

Join 2J Supply

now proudly part of Rheem, a global leader in Heating, Ventilation and Air Conditioning (HVAC) innovation! With over 60 years of trusted service, 2J Supply has built a strong network across Ohio, Kentucky, West Virginia, and Indiana, delivering top-quality HVAC products, exceptional service, and industry-leading training to residential contractors. At 2J Supply, we continue to operate with a small-company feel but with the resources and benefits of a large company --creating opportunities for growth and success for both our team and our customers. As part of the Rheem family, we're stronger than ever and committed to:

• Building respectful relationships
• Acting with integrity
• Prioritizing service to others
• Striving for excellence

Step into an environment where innovation meets opportunity, and where you can grow with a company that values both its employees and its customers!

We offer:

• Salary range from $20 - $25/hour
• Health, Dental, Vision, Life Insurance
• Paid Time Off, Paid Holidays, and a Community Service Paid Day
• Tuition Reimbursement
• 401K with 6% company match that is Fully Vested!
• Profit Sharing

40+ hours/week - Monday - Friday - Normally scheduled 8 hours/day - between 7am - 4:30pm Hours may vary based on business need.

Responsibilities of our Customer Sales Associate:

• Greeting and assisting customers in a prompt professional manner
• Answering customer calls professionally, politely and promptly on a multi extension phone
• Assist with pulling orders and entry into the database for processing
• Provide recommendations or solutions to customers regarding HVAC products
• Accurately process orders and manage customer accounts
• Stock inventory as needed in the showroom
• Price out basic quotes & product availability from vendors
• Process warranty claims
• General cleaning & showroom upkeep

Required Education and Experience

• Customer Service experience: required.
• Sales experience: preferred
• Distributor knowledge: preferred. HVAC knowledge a plus.
• Computer literate: able to learn an inventory system.
• High school diploma: or GED completion is required.
• Effective communication skills: both verbal and written.
• The physical abilities required for this position: walking; grasping; kneeling; crawling; reaching; carrying; stooping; crouching; standing; sitting; climbing; lifting (up to 100lbs).

Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance and internal equity, among other qualifying criteria. We are an Equal Opportunity Employer. Employment is contingent upon completion of a successful Background Check, Drug Screen, and Motor Vehicle Report.