Business Operations Associate

Business Operations Associate

• *Business Operations Associate

Escondido Coffee Company – Miami, FL

- Work VISA a requirement. No student visas or OPTs accepted

Full-Time | On-Site - Doral, FL

About Escondido

Escondido Coffee Company is a vertically integrated specialty coffee company operating from farm to cup. We roast, grind, brew, package, and distribute premium coffees for wholesale, private label, and direct customers nationwide. As we continue expanding, we are seeking a highly organized and proactive Business Operations Associate to join our team.

Position Overview

The Business Operations Manager oversees the full operational flow of the roastery and fulfillment center. This position spans order management, production coordination, forecasting, logistics, purchasing, supplier relations, and basic financial and analytical work. The ideal candidate is detail-oriented, resourceful, and comfortable in a fast-paced, growth-driven environment.

Key Responsibilities

Order & Fulfillment Management

• Manage daily order intake across wholesale, private-label, and internal channels.
• Coordinate roasting, grinding, brewing, and packaging schedules to meet customer timelines.
• Execute weekly deliveries to our local customers in our company vehicle.
• Oversee fulfillment accuracy, shipping preparation, and delivery scheduling.
• Communicate with customers regarding order status, delivery timing, and special requirements.

Forecasting & Analytics

• Build and maintain demand forecasts based on sales trends, seasonality, and customer patterns.
• Analyze production efficiency, cost-of-goods, labor utilization, and inventory turnover.
• Provide reports and insights to leadership for operational planning and margin improvement.
• Support financial modeling and production planning for new customers and private-label programs.

Inventory, Purchasing & Supply Chain

• Monitor and maintain inventory across green coffee, roasted coffee, cold brew inputs, and packaging materials.
• Manage supplier communications for purchasing, lead times, product availability, and shipment tracking.
• Forecast raw material needs based on sales projections and production capacity.
• Manage receiving processes and ensure proper documentation and organization.

Logistics & Distribution

• Coordinate local deliveries and manage third-party carrier shipments.
• Optimize routing, scheduling, and load planning to reduce inefficiencies.
• Ensure all outbound shipments meet quality, accuracy, and timing requirements.
• Maintain relationships with logistics partners and monitor carrier performance.

Operational & Administrative Support

• Support invoice creation, credit memos, and basic financial workflows.
• Maintain SOPs and assist with the rollout of new operational procedures.
• Assist with onboarding new private-label clients, customer setups, and product launches.
• Work closely with roasting, production, and delivery teams to ensure alignment.

Qualifications

• Minimum 1 year of experience in operations, supply chain, logistics, or production management.
• Experience in food & beverage, CPG, or manufacturing strongly preferred.
• Strong forecasting and analytical skills; proficiency with spreadsheets and inventory systems.
• Excellent communication and organizational abilities.
• Ability to lift 50–75 lbs and work in a warehouse/production setting.
• Valid driver’s license and clean driving record required.
• Full-time U.S. work authorization/visa required.
• Bilingual English/Spanish preferred.

Compensation & Benefits

• Starting salary: $20/hr, with potential increases based on performance and experience.
• Opportunities for growth within a rapidly expanding coffee company.
• Coffee perks, product discounts, and exposure to all sides of the business.

Benefits

• Employee discount
• Paid time off
• Professional development assistance

Work Location

In person

Pay

$18.00 - $24.00 per hour

Education

• Bachelor's: (Required)

Experience

• Operations management: 2 years (Required)

Ability to Commute

• Miami, FL: 33166 (Required)

Work Location

In person