Administrative Assistant IV

Paychex10 months ago
Cincinnati, OH, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions are tailored to meet the evolving needs of employers and their employees. With award-winning training and endless opportunities for growth, you can build a lifelong career in an inclusive and innovative culture.

The Administrative Assistant IV provides advanced administrative, operational, and project support to leadership and departmental teams. This role requires strong organizational skills, independent decision-making, and the ability to manage complex tasks with minimal supervision while maintaining professionalism.

Compensation: $22.75 to $35.75 per hour (base pay only; total rewards package may vary based on geographic location, skills, education, and/or experience).

Key Responsibilities

  • Provide high-level support to approximately 5 Sr. Directors and Directors.
  • Draft, edit, and finalize correspondence, reports, presentations, and other business documents for all levels of the organization including executives.
  • Assist in developing and updating procedures, documentation, and internal communications.
  • Support project coordination in partnership with Leadership and the PM Organization, including tracking timelines, deliverables, and follow-up actions.
  • Compile data, prepare summaries, and assist with project planning and execution.
  • Serve as an administrative lead on special projects and cross-functional initiatives.
  • Act as a primary point of contact for internal staff, clients, and external partners.
  • Prepare meeting agendas, materials, and notes; track action items and ensure timely follow-through.
  • Facilitate communication across departments to ensure alignment and smooth information flow.
  • Manage complex calendars for multiple leaders, including appointment prioritization and conflict resolution.
  • Coordinate meetings, events, workshops, and travel arrangements.
  • Handle vendor communication, office logistics, and general operational support as needed.
  • Oversee budget compliance, invoice processing, and expense management.
  • Assist with onboarding support tasks such as preparing materials and coordinating setup needs.
  • Identify opportunities to optimize workflow efficiency and recommend process improvements.
  • Maintain office supplies, technology resources, and other administrative tools.

Required Qualifications

  • Associate’s degree required; bachelor’s degree preferred.
  • 4–6 years of progressively responsible administrative experience.
  • Strong proficiency in Microsoft Office Suite, Google Workspace, and other productivity software.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to prioritize competing tasks and manage deadlines effectively.
  • Demonstrated discretion in handling confidential and sensitive information.
  • Strong organizational, problem-solving, and multitasking abilities.

Benefits & Perks

  • We offer over 21 comprehensive rewards including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) with employer match, adoption assistance, financial assistance, and more.
  • Enjoy paid time off, company holidays, culture days, and work-life balance programs that value your time.
  • Benefit from award-winning training and development programs that empower you to grow your career.
  • Participate in initiatives that support our communities, including paid time off for volunteerism.

Required Skills

Process Improvement
Microsoft Office Suite
Advanced Administrative Support
Multitasking
Problem-Solving
Complex Calendar Management
Confidentiality
Organizational Skills
Google Workspace
Effective Communication
Project Coordination