CRM Architecture Lead Enterprise Call Center & SaaS
W3R7 months ago
Plano, TX, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Position: CRM Architecture Lead for Enterprise Call Center & SaaS
A leading technology firm in Plano, Texas is seeking an experienced architect to define and implement CRM technology strategies for their call center operations. This role requires at least 8 years in web or mobile application architecture and 3 years in SaaS integrations. Candidates should have deep knowledge of CRM platforms like Salesforce or Oracle Service Cloud and a strong background in architectural design.
The ideal applicant is a self-motivated communicator who can guide tech teams through complex challenges.
Job Reference: J-18808-Ljbffr
Required Skills
Salesforce
Architectural Design
Mobile Application Development
Communication Skills
Web Application Development
Team Leadership
CRM Architecture
SaaS Integrations
Oracle Service Cloud