Remote Client Success Associate - Full-time

About Sparby Organization - Globe Life/AIL

At Sparby Organization - Globe Life/AIL we provide permanent benefits for union and association members across the United States. We are looking to expand our team and train new managers from an entry level position over the next 90-120 days. This is 100% work from home and we are looking for coachable and competitive people looking to fast track into leadership roles over the next 3-6 months.

Your Responsibilities

Responsibilities Include:

• Answering incoming customer inquiries
• Booking appointments w/ clients to go over their coverage options
• Collaborate w/ management teams to stay updated on new products, services, and policies
• Engage w/ clients in a friendly & professional manner, while actively listening to their concerns
• Offer education, support & solutions to customers in accordance with the company’s customer service policies

Required Skills

• Self-Starter: You’re motivated, disciplined, and can thrive in a remote setting
• Self-Development: Embrace training & development, high level of accountability, and a leadership focused mindset
• Strong Communicator: You can build trust and rapport via phone, email, and video
• General Computer Skills: Comfortable with Windows, Zoom and Google tools
• Problem-Solver: You think fast and find solutions that meet client needs
• Integrity & Dependability: We value honesty, Integrity, and strong work ethics
• Goal-Driven: Demonstrated success in setting and surpassing ambitious targets.

Requirements

• Smartphone
• Windows computer w/ camera for Zoom
• Good Internet
• Full Time Availability
• Good People Skills
• Honesty, Integrity, and Dependability
• Coachability, Competitiveness