Community Healthcare Marketing Representative

Ditmas Park Nursing & Rehab9 months ago
New York, New York, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Community Healthcare Marketing Representative

Position Overview

The Community Healthcare Marketing Representative plays a pivotal role in connecting with sources for census and promoting the company's services to clients and their families. This position demands a dynamic individual with high energy, creativity, and a goal-oriented mindset. The successful candidate will excel in identifying, engaging, and nurturing relationships with both internal and external stakeholders.

Key Responsibilities

  • Bring viable patient referrals to the agency.
  • Develop new referral sources within the community.
  • Strengthen relationships with new and existing referral sources through daily visits to organizations, physician offices, hospitals, assisted living facilities, and adult daycares to provide education and information.
  • Pre-plan weekly marketing activities and ensure follow-through.
  • Coordinate events and act as a community liaison by participating in health fairs, awareness days, and similar events.
  • Successfully connect with sources for census and promote the company's services.
  • Implement marketing strategies to achieve or exceed growth targets outlined in the marketing plan.
  • Develop and execute marketing campaigns utilizing channels including cold calls, mass mail, online marketing, print media, and community events.
  • Participate in and coordinate community events such as tabling events, health fairs, and community forums.
  • Manage existing referrals and cultivate new relationships with healthcare facilities, senior centers, service coordination companies, and physicians.
  • Conduct community presentations and outreach activities to engage seniors and disabled individuals.
  • Maintain thorough documentation of program activities and assist in tracking data related to community referrals.
  • Collaborate closely with admissions coordinators and collect data to enhance business development efforts.
  • Participate in regular meetings, training sessions, and coaching sessions to provide feedback and obtain guidance.
  • Identify appropriate consumers for dialysis services through internal and external resources.
  • Assist clients and families in identifying unmet needs and service gaps.

Required Qualifications

  • Minimum of two years of marketing and sales experience.
  • At least one year of experience in community healthcare, home care marketing, or a related field is highly preferred.
  • Ability to effectively serve low-income, disadvantaged, and hard-to-reach populations.
  • Highly motivated with a demonstrated ability to drive census and meet sales expectations.
  • Proficiency in standard office software (Word, Excel, PowerPoint, Zoom) and CRM systems.
  • Excellent customer relations, communication, and interpersonal skills.

Benefits & Perks

  • Competitive salary
  • Comprehensive benefits package including 401(k), dental insurance, health insurance, paid time off, and vision insurance
  • Paid sick holidays and vacations
  • Commission pay opportunities

Required Skills

Communication
Referral Source Development
Public Speaking
Marketing Strategy
Data Documentation
Community Outreach
CRM Proficiency
Relationship Building
Sales
Interpersonal Skills
Event Coordination
Customer Relations