Medical Director - Adult and Family Medicine

Position Overview

The Medical Director aids the Chief Clinical Officer with oversight and coordination of quality comprehensive medical care to a variety of center patients in an efficient and cost-effective manner, serving both the health centers and the organization. The role provides comprehensive care appropriate to specialty through identification, management, and/or referral for preventive care, chronic care, and health promotion, while maintaining an active clinical practice as required.

Every Adelante Healthcare leader is expected to maximize the performance and contribution of every team member and the community served. Leaders set clear performance expectations, establish measurable goals, provide ongoing feedback and coaching, and work with unwavering commitment to the organization’s mission, vision, core values, quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.

Our Core Values: Inclusion, Nurture, Service, Purposeful, Integrity, Resilient, Engaged.

Key Responsibilities

• Serve as primary liaison between Providers and all levels of employees within the organization.
• Assist with developing, coordinating, and enforcing clinical and operational policies and procedures while educating clinical staff on the rationale for adherence.
• Implement the Patient Centered Medical Home model to improve clinical workflows and patient satisfaction.
• Teach and support the care delivery integration model of care.
• Supervise, monitor, audit, and evaluate providers.
• Assist with recruiting medical staff, including interviewing candidates.
• Participate in the management of PTO, coverage, and schedule changes.
• Assist with developing and coordinating diagnosis-related practices and care guidelines.
• Manage all relevant standing orders.
• Hold one-on-one meetings with providers to review organization objectives, performance measures, and professional growth.
• Collaborate with Health Center Practice Administrators and other departmental leadership.
• Lead regular meetings of the medical staff at the health center.
• Assist in maintaining clinical coverage when needed.
• Provide onboarding, orientation, and mentoring to new providers.
• Meet regularly with the Chief Clinical Officer and other leaders to improve clinical care and processes.
• Facilitate the implementation of new projects and initiatives.
• Monitor compliance with regulatory requirements.
• Collaborate with the Chief Clinical Officer to strategize provider performance related to access, productivity, and revenue, and to implement corrective actions when needed.
• Partner with other specialty medical directors to ensure consistency across service lines.
• Assist in developing and providing input on the budget process for all clinical departments.
• Offer proactive guidance to encourage best practices and exemplary behaviors among clinicians.
• Work with People Services and other team members to address escalated patient or staff concerns regarding clinical care.
• Coordinate and oversee all medical care provided at each health center to ensure high-quality services.
• Strengthen provider engagement and satisfaction.

Required Qualifications

• Ability to coordinate quality medical care in the outpatient setting.
• Fostering organizational, physician, and patient cooperation to improve care delivery.
• Demonstrated competence in general office procedures and organizational effectiveness.
• Ability to function effectively as a liaison between the organization and the health center’s medical staff.
• Medical Doctor, Doctor of Osteopathy, or Advanced Practice Provider as appropriate for the role.
• Master’s Degree or equivalent in Public Health Administration or a related field (preferred).
• Three (3) years of clinical provider experience in a health care system with an excellent track record.
• Two years of managerial experience in a health care institution or agency, preferably in a community health center/FQHC.
• Proof of successful National Board completion or certification.
• Meets requirements of Medical Staff membership.
• Completion of an accredited U.S. residency program in Internal Medicine, Family Medicine, Pediatrics, or OB/GYN as appropriate (or Advanced Practice Provider training in family medicine).
• Current license in good standing (or ability to obtain one if not in AZ before the start date).
• Valid unrestricted DEA certificate.
• Certification in cardiopulmonary resuscitation (BLS) and AED following American Heart Association or Red Cross guidelines.
• Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for specialty behavioral health locations.
• Strong understanding of clinical methods and techniques.
• Effective communication skills, both oral and written, with staff, patients, professionals, and community partners.
• Basic computer proficiency.
• Valid AZ driver’s license.
• Commitment to Adelante Healthcare’s mission, vision, and values.
• Sensitivity to and competence in working with people from diverse cultures and social backgrounds.

Preferred Qualifications

• Bilingual (Spanish/English).