Healthcare Coordinator, Healthcare Administration

Position: Home Coordinator

Location: Lewis Center

Cap City Supported Living provides support services geared toward young adults and adults who live with developmental disabilities. Our clients benefit from socialization and community‑based programs and Home Personal Care.

Individuals/Staff Responsibilities

• Ensure health and safety of the individuals and staff by continuously monitoring and reporting any changes in individuals medical, health and safety needs.
• Attend all required agency, medical and individual service‑related meetings and appointments.
• Serve as a role model and Cap City representative for individuals and staff in tone, morale and professionalism and interactions with individuals, employees, individual’s family, friends, guardians, and any circle of supports for the individuals.
• Demonstrate correct procedures in personal and agency goals through the individual ISP, BSP, and other goals such as outcomes, diet, etc.
• Ensure follow‑up on all quality assurance and medical reviews as required.
• Prepare documentation for service for each assigned individual, monitor and document accuracy.
• Document and review unusual and major unusual incidents prior to submission.
• Facilitate appropriate meal planning related to specific individual needs.
• Oversee initial and ongoing training of new staff and ensure that staff complete required training and documentation within the time frame specified by Administration.
• Give staff positive and constructive feedback on job performance in a prompt, tactful, direct and consistent way and report issues to your supervisor.
• Adhere to and relay Cap City policy and procedures, licensing requirements, and other company information in a positive, supportive and professional manner.
• Schedule staff to align with the 20/20 and ensure accurate reporting of billed hours through agency time and attendance.
• Ensure proper shift coverage for the site, individuals and staffing emergencies. Work open shift as well as monitor the overtime budget.
• Ensure staff attend trainings and meetings to adhere to employee requirements.
• Comply with DSP job duties/description.
• Any other duties as assigned.

Household Responsibilities

• Ensure that the individuals clothing and belongings are clean, up to date, and in good condition and that the property is cared for and maintained.
• Facilitate shopping as needed.
• Ensure individuals home is free of damage or health and safety concerns by doing monthly checks.
• Oversee purchases of individual personal and household supplies to ensure appropriate level of supplies are maintained.
• Ensure household meets all private regulatory requirements (i.e. creative housing, landlord, leasing).
• Oversee the preparation and implementation of emergency evacuation and safety procedures.
• Plan and manage the household budget.
• Establish and manage schedules for activities inside and outside of the home.
• Comply with OSHA, HIPAA, Rights of Individuals (5123.62 ORC), Individuals Options Waiver/HPC (5123:2-13-04-OAC).
• Advocate to protect and advance the rights of individuals.
• Embrace and embody the mission, vision and policies and procedures of Cap City.

Essential Qualifications

• Minimum of one year of experience in the DD industry or related field.
• High School Diploma or equivalent.
• Valid Driver’s License (no more than 6 points).
• Current proof of auto insurance (state minimum).
• 18 years or older.
• FBI and/or BCI Background Check (5123:2-1-05.1 ORC).
• CPR and First Aid Training (5123:2-2-.1 ORC).
• 8‑hour DODD Training.
• Medication Administration Training.
• Any other trainings deemed necessary by Cap City Home Care Services.

Working Conditions

Work is performed primarily in a residential setting, however traveling within city limits is a frequent requirement.

On call during designated time frames. Must be able to respond within 30 minutes of all inquiries and emergencies via in‑person and within 15 minutes by telephone.

Essential Physical and Mental Demands of the Job

Requires mobility and physical activity: adequate range of motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods, bending, twisting, reaching, balancing, and occasionally lifting and carrying.