Account Manager (SEO, SMM & Paid Ads)

Position Overview

Join our Multi-Product Team as an Account Manager, where you will oversee and expand a portfolio of business clients in the digital marketing sphere. Acting as the main liaison, you will ensure client success and satisfaction with our services through excellent communication, relationship management, and a deep knowledge of digital marketing strategies including SEO, Social Media Marketing (SMM) and Pay-Per-Click (PPC).

At BizIQ, our mission is to accelerate business growth through innovative and affordable digital marketing solutions. As a trusted Google Featured Partner with a record of helping over 36,000 small businesses, we are nationally recognized for our award-winning culture and ethical business practices.

Key Responsibilities

• Serve as the primary point of contact for clients, managing accounts and addressing inquiries, updates, or changes.
• Develop and maintain strong client relationships, communicating regularly via calls, emails, and meetings.
• Collaborate with internal teams (marketing, design, content) to ensure efficient project execution.
• Analyze and report on digital marketing performance metrics, offering recommendations for optimization.
• Identify upselling opportunities to expand service offerings and retain client satisfaction.
• Present company services professionally using tools like PowerPoint or Google Slides and maintain a strong on-camera presence.
• Participate in special projects or cross-functional initiatives to support team and company objectives.

Required Qualifications

• 2+ years of Account Management experience in an SEO or Marketing Agency setting.
• 2+ years of experience in a sales-based position within a metrics-driven organization.
• A College Degree in Marketing, Sales, Business or a related field.
• Strong understanding of digital marketing strategies including SEO, Social Media Marketing (SMM) and Paid Ads/PPC, with certifications in Google Analytics/AdWords as a plus.

Benefits & Perks

• Health Benefits: United Health Medical plans (with Company HSA Contribution), MetLife Dental plans, Vision plan, Life Insurance, Disability Insurance and more.
• Paid Time Off: 15 days of PTO accrued annually, 6 paid holidays, plus 4 floating holidays.
• Retirement Savings: 401K plan available.
• Parental Leave: Inclusive and supportive parental leave policy.
• Peer-to-peer Recognition: BizBucks rewards program offering weekly prizes including Amazon gift cards.