Social Media Chat Support Specialist (Remote)

Customer Support Chat Careers7 months ago
Thomson, Georgia, United States
Remote
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

As a Social Media Chat Support Specialist, you will use your social media savvy to assist customers on platforms such as Facebook, Instagram, and Twitter. Ideal for entry-level candidates, this remote role is available worldwide (with a preference for candidates in the United States) provided you have a reliable internet connection. Compensation: $35 per hour.

Key Responsibilities

  • Reply to live chat messages on a business’s website or social media accounts
  • Answer customer questions
  • Provide sales links
  • Offer discounts

Required Qualifications

  • Access to a laptop, phone, or tablet
  • Reliable internet connectivity
  • At least basic English writing skills
  • Entry-level position with comprehensive training provided

Benefits & Perks

  • Remote work flexibility
  • Immediate start opportunity

Required Skills

Customer Service
Social Media Navigation
Basic English Writing
Live Chat Support
Digital Communication