Social Media Chat Support Specialist (Remote)
Customer Support Chat Careers7 months ago
Thomson, Georgia, United States
Remote
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
As a Social Media Chat Support Specialist, you will use your social media savvy to assist customers on platforms such as Facebook, Instagram, and Twitter. Ideal for entry-level candidates, this remote role is available worldwide (with a preference for candidates in the United States) provided you have a reliable internet connection. Compensation: $35 per hour.
Key Responsibilities
- Reply to live chat messages on a business’s website or social media accounts
- Answer customer questions
- Provide sales links
- Offer discounts
Required Qualifications
- Access to a laptop, phone, or tablet
- Reliable internet connectivity
- At least basic English writing skills
- Entry-level position with comprehensive training provided
Benefits & Perks
- Remote work flexibility
- Immediate start opportunity
Required Skills
Customer Service
Social Media Navigation
Basic English Writing
Live Chat Support
Digital Communication