Entry Level Customer Service / Marketing

Position Overview

We are currently seeking a highly motivated, customer‐focused individual to join our team as a Business Development & Customer Service Representative at Regal Management, Inc.. This role is a unique blend of cultivating new business opportunities and providing exceptional support to valued customers. If you have a passion for building relationships, driving growth, and delivering top-notch customer service, this is an exciting opportunity to contribute to our organization's success.

Key Responsibilities

• Identify and develop new business opportunities through customer outreach and connecting with business owners
• Build and maintain strong relationships with existing clients, providing personalized support and acting as their primary point of contact
• Understand clients' needs, challenges, and goals, and offer tailored solutions to meet their requirements
• Collaborate with cross-functional teams to ensure seamless delivery of products/services and customer satisfaction
• Conduct market research and competitor analysis to identify trends and opportunities for business growth
• Prepare and deliver persuasive presentations and proposals to potential customers and clients
• Follow up on leads, inquiries, and sales opportunities to convert prospects into customers
• Maintain accurate customer records, track sales activities, and generate reports as needed
• Provide exceptional customer service, promptly addressing inquiries, troubleshooting issues, and resolving concerns

Required Qualifications

• Business Development
• Business Growth
• Competitive Analysis/Strategy
• Competitive Research
• Cross-Functional
• Customer Conversion
• Customer Relations
• Customer Satisfaction
• Customer Support/Service
• Identify Issues
• Market Research
• Marketing
• Needs Assessment
• Persuasion Skills
• Presentation/Verbal Skills
• Problem Solving Skills
• Reporting Skills
• Sales
• Sales Prospecting
• Service Delivery
• Track Customer Issues
• Trend Analysis