Site Reliability Engineering (SRE)
Q1 Technologies3 months ago
Dallas, TX, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Required Qualifications
Technical Skills
- 3-5 years of experience in application support or technical support roles
- 2 years hands-on experience with WebSphere Commerce Suite (WCS) 8.x or similar e-commerce platforms
- Experience with database technologies (DB2, Oracle, SQL Server) and basic SQL skills
- Basic knowledge of Linux Unix systems and command line operations
- Knowledge of web technologies (HTTPHTTPS, load balancers, web servers)
- Experience with monitoring tools such as AppDynamics, Dynatrace or similar APM solutions
Application Support Experience
Proven experience troubleshooting e-commerce application issues including but not limited to
- Order processing and payment gateway failures
- Shopping cart and session management problems
- Product catalog and inventory synchronization issues
- Cache invalidation and performance optimization
Experience with scheduled job monitoring and batch process management
Knowledge of feed file processing and data integration workflows
Understanding of multi-tier application architectures and component interactions
Required Skills
Web servers
Data integration workflows
Linux
Dynatrace
WebSphere Commerce Suite (WCS) 8.x
AppDynamics
Scheduled job monitoring
Payment gateway
Performance optimization
Batch process management
Order processing
Application support
Session management
Web Technologies (HTTP, HTTPS)
Cache invalidation
Load balancers
Inventory synchronization
APM solutions
Unix
Troubleshooting
Product catalog synchronization
Oracle
Shopping cart management
Multi-tier application architectures
DB2
SQL
SQL Server