Staff Auditor – Centralized Operations - Full-time
Job Description
Position Overview
At U.S. Bank, we’re on a journey to do our best—helping our customers make better financial decisions and enabling communities to grow. In this role with U.S. Bancorp Corporate Audit Services (CAS), you will join our Digital, Technology, and Operations team to support audit coverage of the Centralized Operations business line (including claims, disputes, complaints, electronic payments, and call center activities). You will assist in planning and executing audit engagement assignments, document work using TeamMate Audit Solutions, and collaborate with various stakeholders. This role requires working from a U.S. Bank location three (3) or more days per week.
Key Responsibilities
- Assist the Audit Project Manager in planning audit engagements, perform control testing, apply sampling techniques, and document findings in compliance with CAS Policies, Standards and Guidelines.
- Draft audit issues under supervision by identifying root causes, assessing issue relevance and exposures, and proposing recommendations.
- Collaborate with colleagues and stakeholders to evaluate, test, and report on the adequacy and effectiveness of management controls.
- Support integrated audits to assess IT and automated control risks in digital systems and applications.
- Perform additional duties as requested by CAS management.
Required Qualifications
- Bachelor’s degree (preferably in Finance or Accounting) or equivalent work experience.
- More than 2 years of applicable experience.
Preferred Qualifications
- Knowledge of applicable laws, regulations, and regulatory trends impacting financial services.
- Basic understanding of Risk/Compliance/Audit competencies.
- Strong verbal and written communication skills.
- Familiarity with claims/disputes processing, complaints handling, payment services, call center operations, and business processes.
- Ability to manage multiple tasks and deadlines simultaneously.
- Understanding of IIA Standards and the common definition of internal controls.
- Strong analytical and critical thinking skills.
- Relevant financial services industry knowledge and proficiency in Microsoft Office and other software tools.
Benefits & Perks
Our total rewards approach is designed to help you and your family boost your health, protect your financial security and give you peace of mind. In addition to a comprehensive benefits package, compensation for this role includes:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and an employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year
Pay Range: $71,400.00 - $84,000.00