Entry Level Customer Service Assistant

Company Description

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Position Overview

The Entry Level Customer Service Assistant supports customer inquiries and provides basic assistance to ensure a positive customer experience.

Key Responsibilities

• Respond to customer questions via phone, email, or in person
• Assist with orders, returns, and general inquiries
• Provide accurate product or service information
• Document customer interactions and updates
• Escalate complex issues when necessary
• Maintain a professional and helpful attitude

Qualifications

• Strong verbal and written communication skills
• Customer-focused mindset
• Basic computer and data entry skills
• Ability to learn quickly and follow instructions
• Strong attention to detail
• Team-oriented and reliable

Additional Information

• Competitive salary package
• Growth opportunities within a supportive and expanding organization
• Skill development in sales, communication, and client relations
• Collaborative and professional work environment
• Full-time job position with consistent schedule