Data Analyst, Business

Position Overview

KLA is hiring a Aftermarket Business Data Analyst with 0 – 3 years of experience. Based in United States – Ann Arbor, MI with Hybrid ways of working. In this role, you will join the Global Service Support Organization (GSS) team, partnering with field teams and customers to maintain high performance and productivity through proactive management, technical support, and extensive parts availability.

Key Responsibilities

• Collect, analyze, and report business data.
• Establish KPIs to measure the effectiveness of business decisions.
• Use large datasets to define KPIs and generate reports.
• Build and maintain dashboards and other reporting tools to track data.
• Visualize data using graphs, infographics, and other methods.
• Write queries or data transformation scripts using SQL or Python.
• Build predictive models and assist with process improvement.
• Produce datasets and reports using system reporting tools.
• Present analyses to leadership and key stakeholders for decision making.
• Manage projects, develop project plans, and monitor performance.
• Collaborate across multiple business areas to enable end-to-end reporting and analysis.

Required Qualifications

• Sharp business acumen with a strong capacity for data analysis, data warehousing, and reporting.
• Experience with BI tools (preferably Power BI) and high proficiency in MS Excel and Access.
• Familiarity with HANA or Snowflake databases and proficient SQL skills.
• Exposure to business environments with high-mix, low-volume products is a plus.
• Strong analytical skills focused on predictive systems and process improvements.
• Proven ability as a change agent with experience in proposing and implementing innovative ideas.
• Excellent oral and written communication skills.
• History of leading and supporting successful projects.
• Minimum Qualifications: Master's Level Degree with no required experience; or a Bachelor's Level Degree with at least 2 years of related work experience.