Retention Call Center Agent - No Sales Experience Required

Position Overview

This role is with EchoStar’s award-winning Inside Sales & Retention team. You will handle 100% inbound calls from both new and existing customers and sell products and services using a consultative approach. The position offers Non-Negotiable Base Pay of $20.50/hour plus Uncapped Commission with potential 1st Year On-Target Earnings of $68,000. Paid full-time training is provided!

Key Responsibilities

• Position and sell products/services to new and existing customers
• Assess customer needs and offer the best solution
• Bounce back from challenging calls and stay focused on long-term goals
• Manage time effectively while engaging with customers and handling data entry
• Provide exceptional customer service to build and maintain relationships

Required Qualifications

• High school diploma or GED
• Ability to work full-time on-site
• Flexible to work shifts including evenings, weekends, or holidays
• Smartphone or device with active network connection
• Successful completion of pre-employment screen (may include a drug test and DMV check)
• Key skills: competitive spirit, persuasion, growth mindset, customer service, dependability, and integrity

Benefits & Perks

• Career Growth: Opportunity to promote up to two levels in your first year
• Uncapped Commission: Top performers earn over six figures
• Rewards and Recognition Program: Earn high-value prizes and trips
• Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance, HSA, 401(K) with company match, Employee Stock Purchasing Program, and Tuition Reimbursement
• Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month)
• Compensation: $20.50/Hour - $34.87/Hour