Operator (non CDL)

Position Overview

Under the supervision of the Operations Supervisor, the Bus Operator safely operates a bus on a predetermined, assigned route according to time schedules, charts, and special services in and around the city of Jacksonville. The duties of this position may vary based on the route, equipment, and clientele.

Key Responsibilities

• Operate a bus in a safe and efficient manner as required by JTA and governmental regulations and applicable traffic laws.
• Provide professional and courteous customer service.
• Follow all safety rules, work procedures, and instructions and strictly adhere to time schedules.
• Provide information about connecting routes, schedules, fares and other general information to passengers in a courteous and helpful manner.
• Assist passengers who need special assistance or are disabled. Operate disability access lifts and ramps for wheelchairs.
• Monitor fare and ticket collection and verify appropriate passes are used.
• Perform pre-trip and post-trip inspections of assigned bus.
• Complete accident, incident, and/or other reports, including reports of mechanical difficulties, of assigned bus. Assist with 911 emergency situations as directed.
• Communicate via radio with dispatch, supervisors and, as needed, emergency vehicles.
• Perform other duties of similar nature as required.

Required Qualifications

• A minimum of 3 years of experience in a fast paced, customer centric environment.
• Must be 21 years old or older.
• Valid Florida Driver's License.
• Clean driving record: Cannot have 2 or more traffic violations in the last 5 years or may have 3 years without any traffic violations.

Preferred Qualifications

• Previous commercial driving experience.