Back Office Medical Assistant

Position Overview

Work Health Solutions (WHS) is dedicated to serving businesses and employees with unbiased occupational health services, guided by core values such as Community Focus, Team, Consistent Excellence, Ownership, and Communication. The Back Office Medical Assistant plays a vital role by providing nursing care tailored to the needs of patients, examinees, and clients—performing both dependent and independent nursing functions under the direction of the Medical Director. Schedule: Full-time, 8 hours per day, 5 days per week.

Key Responsibilities

• Support WHS’s mission, vision, and core values.
• Maintain compliance with WHS policies, quality assurance programs, and safety standards.
• Adhere to HIPAA confidentiality, OSHA safety standards, and DOT guidelines.
• Perform duties as outlined in the Skills Competency Checklists for the Back Office.
• Ensure proper labeling, documentation, and secure handling of all specimens.
• Assist providers during exams and minor procedures.
• Record vital signs and medical history accurately.
• Prepare patients for examinations and procedures.
• Conduct occupational health tests (e.g., drug screens, audiograms, PFT, BATs, vision tests).
• Perform clinical care duties within scope of practice, including accurate documentation in the EMR.
• Participate in initial and ongoing training as required.
• Respond to after-hours calls during the assigned on-call schedule.

Required Qualifications

• Graduate of an accredited Medical Assistant program.
• 1-2 years’ experience in a medical clinic setting.
• Familiarity with EMR systems.
• Current CPR/First Aid certification.
• Proficiency in computer skills (Microsoft Office Suite, email, faxing, scanning, etc.).
• Typing speed of 35-40 WPM.
• Certification as a UDS collector and BAT Technician (within 90 days of employment).
• Valid state driver’s license and proof of current vehicle insurance for company-related driving.

Preferred Qualifications

• At least 3 years of recent experience in a medical office, urgent care, or emergency department setting.