Manager, Remote Sales Support

Position Overview

Are you a highly motivated and results-driven individual with a passion for sales and customer satisfaction? Look no further! We are seeking a Manager of Remote Sales Support to join our dynamic team at Wyndham Hotel Group. In this role, you will play a crucial part in supporting our remote sales team, ensuring that our clients receive the highest level of service and support. If you have excellent communication skills, a strong understanding of sales processes, and a proven track record of success in a similar role, we want to hear from you! Wyndham Hotel Group is an Equal Opportunity Employer, committed to creating an inclusive environment for all.

Key Responsibilities

• Develop and implement effective strategies to support the remote sales team in achieving sales targets and customer satisfaction goals
• Monitor and analyze sales performance data to identify areas of improvement and provide actionable recommendations
• Collaborate with the sales team to create and maintain client relationships, ensuring a high level of customer satisfaction
• Train and mentor the remote sales team on sales techniques, product knowledge, and company policies and procedures
• Assist in the development of sales materials and presentations to effectively showcase products and services to clients
• Manage and resolve customer inquiries and complaints in a timely and professional manner
• Conduct regular performance evaluations and provide feedback and coaching to the remote sales team
• Work closely with other departments, such as marketing and product development, to ensure alignment and support for sales initiatives
• Stay updated on industry trends and competition to inform sales strategies and remain ahead of the curve
• Ensure compliance with company policies and procedures, as well as legal and ethical standards in all sales activities