Medical Scheduler, Outpatient, Days

Position Overview

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. Based at ULP - Shea Orthopedics (201 Abraham Flexner Way, Suite 100, Louisville, KY 40202) and operating on a First Shift schedule, this role supports the delivery of patient‐centered care every day.

Key Responsibilities

Essential Functions:

• Schedule follow up/return visits to our office for patients.
• Obtain appropriate pre-certification and pre-authorizations, as needed.
• Schedule medical tests and procedures for patients (e.g., interventional invasive cardiology procedures, electrophysiology, etc.).
• Discuss patient instructions for procedures to ensure a clear understanding of expectations.
• Call patients to schedule procedures and provide instructions over the phone followed by a letter with details.
• Use systems such as Allscripts, Centricity Business, and online paging systems; retrieve information from other hospital systems.
• Hold all patient matters in confidence in accordance with HIPAA guidelines.
• Exhibit friendly and helpful behavior.
• Perform other duties as assigned.

Other Functions:

• Maintain compliance with all company policies, procedures, and standards of conduct.
• Comply with HIPAA privacy and security requirements to ensure confidentiality at all times.
• Perform additional duties as assigned.

Required Qualifications

• High school diploma or GED/Equivalent (required).

Preferred Qualifications

• Two (2) years of scheduling experience in a multi-specialty clinic (preferred).