Client Service Specialist - Entry Level
ETM Group17 days ago
NY
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
If you're ready to embark on a path that fosters growth, learning, and hands-on experience in the world of client relations, consider the opportunity of becoming an Entry Level Client Service Specialist. In this role, you'll build a strong foundation of customer service expertise while contributing to our commitment of delivering exceptional support to our valued clientele. You will engage directly with potential customers at their residences, promoting our clients' products and services, building relationships, and driving sales growth.
Key Responsibilities
- Qualify leads by assessing their needs and interest level.
- Create and deliver compelling sales presentations tailored to specific customer needs.
- Effectively explain how products/services meet customers' needs.
- Develop a deep understanding of the products/services to drive sales initiatives.
- Submit regular reports detailing progress and results.
- Attend training sessions to enhance product knowledge and sales techniques.
- Provide accurate and persuasive information to alleviate concerns.
- Conduct all interactions in a respectful and professional manner in line with company ethics.
Required Qualifications
- Strong communication and interpersonal skills.
- Persuasive and confident demeanor.
- Resilience and persistence to handle rejection and objections.
- Basic math skills for pricing and calculations.
- Ability to work independently and manage time effectively.
- Physical stamina for walking and standing for extended periods.
Benefits & Perks
- Competitive Compensation
- Comprehensive Benefits
- Supportive team environment with opportunities for growth and skill development.
Required Skills
time management
lead qualification
communication
sales presentations
resilience
basic math skills
customer service
interpersonal skills