IT Systems Administrator I

Overview:

The IT Systems Administrator I role is responsible for ensuring the stable operation of the in-house computer network for the State Attorney's Office, 18th Circuit. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links.

Responsibilities:

• Collaborate on network design and capacity planning.
• Document, troubleshoot, and escalate help desk requests.
• Provide technical support for issues related to computer systems, software, and hardware.
• Set up computer equipment including desktops, laptops, tablets, printers, and scanners.
• Develop, contribute to, implement, and maintain policies, procedures, and associated documentation for network resource administration, appropriate use, and disaster recovery.
• Oversee installation, configuration, maintenance, and troubleshooting of end-user workstation hardware, software, and peripheral devices.
• Interact with vendors, outsourcers, and contractors to secure network products and services.
• Ensure network connectivity of all workstations.
• Co-administer all equipment, hardware, and software upgrades.
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Co-administer and maintain end-user accounts, permissions, and access rights.
• Perform server and security audits.
• Perform system backups and recovery.
• Monitor and test network performance and provide network performance statistics and reports.
• Recommend, schedule, and perform network improvements, upgrades, and repairs in a timely and accurate manner.

Qualifications:

• Graduation from a two-year college, trade school, or certifications with data processing-related coursework.
• Two (2) years of network experience.
• Progressively responsible experience as required above may be substituted on a year-for-year basis for the required training.
• Strong technical knowledge of network and PC operating systems, including Windows and Linux.
• Extensive application support experience with Microsoft applications and enterprise administrative tools.
• Working technical knowledge of current network hardware, protocols, and standards, including ITIL, NIST, and CJIS.
• Hands-on hardware troubleshooting experience.
• Working knowledge of PowerShell scripting.

Benefits:

• Competitive salary: $55,000.00 annually
• Comprehensive benefits package
• Opportunity to work in a team-oriented, collaborative environment
• Professional development and growth opportunities
• Flexible work location with satellite offices in Sanford, FL, and Melbourne, FL