Full-Time Sales Associate with Keys (Indianapolis, IN)

Position Overview

Ace Retail Group (ARG), a division of Ace Hardware Corporation, is one of the largest hardware retailers in the United States. With a rich history spanning over a century and more than 250 neighborhood stores nationwide, ARG is built on the core values of Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork. We are seeking a Sales Associate/Temporary Key Carrier responsible for delivering outstanding customer service, generating sales, merchandising products, maintaining stock integrity, and supporting store management. This role requires following detailed operational processes, using specialized tools, complying with company policies, and embodying Great Lakes Ace Hardware’s Mission, Vision, and Core Values daily.

Key Responsibilities

• Greets all customers and assists in answering questions about merchandise, using the S.A.L.E.S. process.
• Completes all company and departmental paperwork accurately, including Price Change Bulletins, Operation Actions, Red Tags, and Bin Tags.
• Receives, opens, and unpacks cartons or crates of merchandise, verifying paperwork against items received and replenishing stock when necessary.
• Displays and maintains merchandise on end caps, shelves, counters, or tables according to plan-o-grams and guidelines, including building displays to attract customers.
• Maintains on-hand integrity through proper inventory adjustment reports, including cycle counts and managing negative on-hand figures.
• Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness.
• Keeps up to date with new products and additional merchandise offerings.
• Implements loss prevention techniques by staying aware of surroundings and customer behavior.
• Utilizes available tools, including the RF Gun, Back Office Procedures, and Store Opportunities, to efficiently operate the store.
• Follows GLA policies and procedures for all transactions, engaging customers to enjoy the benefits of the Ace Rewards program.
• Communicates effectively and collaborates professionally with colleagues and customers.
• Assists with color matching and mixing paint.
• Provides recommendations to customers in service areas such as chain, rope, key, and glass cutting, screen repair, and knife sharpening.
• Operates the cash register by scanning merchandise, engaging in suggestive selling, processing proper tendering, and thanking customers.
• Adheres to all company policies and participates in periodic team meetings.
• Maintains regular and prompt attendance with the flexibility to work weekends and cover for vacation or illness as required.

Benefits & Perks

• Compensation: $13.00 Per Hour
• Benefits: For a full list of benefits and open positions, please visit: https://acehardware.wd1.myworkdayjobs.com/en-US/ARG_External