Sales and Marketing Assistant

Position Overview

United Systems is seeking a Sales and Marketing Assistant to support our sales team through administrative coordination, customer engagement, and operational assistance in Oklahoma City, OK. This role is ideal for an organized professional who thrives in a fast-paced environment while working across Sales, Marketing, Administration, and Procurement. The position plays a critical role in managing customer communications, maintaining streamlined sales operations, and assisting with marketing initiatives.

Key Responsibilities

• Prepare, format, and deliver customer quotes, proposals, and sales orders in a timely manner.
• Maintain and update customer, lead, and sales opportunity data within the CRM system.
• Provide administrative support to Sales Account Managers, including scheduling and calendar management.
• Assist in refining sales procedures and internal processes to improve efficiency.
• Coordinate with Accounting, Service, Purchasing, and Installation teams for order processing and project execution.
• Manage customer licensing and support renewals.
• Handle customer communications with professionalism and promptness.
• Monitor and document customer satisfaction through follow-ups and feedback collection.
• Build trusted relationships with customers and vendors for ongoing support and collaboration.
• Contact prospective customers (leads) to arrange meetings or introductions for the sales team.
• Support the creation and distribution of marketing materials and campaigns.
• Help plan and participate in trade shows, conferences, and promotional events.
• Complete monthly and quarterly state contract reporting.
• Order and maintain office supplies, drinks, and snacks, restocking as needed.
• Assist with employee recognition communications including certifications, birthdays, and work anniversaries.
• Coordinate with internal teams to support general office and administrative operations.
• Perform other duties as assigned by the Sales Manager.

Required Qualifications

• Experience in sales support, administrative assistance, or a similar role.
• Proficiency in CRM systems such as ConnectWise, HubSpot, or Salesforce.
• Strong organizational skills and keen attention to detail.
• Excellent verbal and written communication skills with a customer-centric approach.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Proficiency with Microsoft Office 365 Suite.
• Ability to handle equipment, read, write, and interpret documents; occasionally lift and move objects up to 25 pounds.

Preferred Qualifications

• Experience in the MSP or IT industry.
• Experience supporting marketing activities including trade shows, campaigns, or outreach.
• Experience coordinating with cross-functional teams.

Benefits & Perks

• Be part of a fun, awesome team
• 9 paid holidays
• 401K Retirement with matching contributions
• Excellent medical, vision and dental insurance
• Life insurance and disability insurance
• Cell phone stipend
• 3 weeks PTO