Senior CSM — Public Sector Growth & Strategy

Job Description

OpenGov is seeking a Customer Success Manager III in Atlanta to own a dedicated portfolio of ~40 high-impact customers, serving as their primary long-term partner. You will understand goals, challenges, and workflows, navigating complex political landscapes to drive retention and measurable business outcomes.

You’ll influence digital transformation in government by leading strategic initiatives, executive-level communications, and cross-functional advocacy with sales, product, and support teams.