Medical Office Manager

Base Pay: $80,000.00 plus KPI Bonuses

Job location: Stockton (California).

Job Summary

We are seeking a full-time Medical Office Manager to lead the administrative and clinical operations of our busy medical practices. The ideal candidate will be a proactive leader with strong organizational skills, capable of managing staff, ensuring efficient patient flow, and maintaining high-quality care standards.

Key Responsibilities

Operational Management

• Oversee daily operations of the practice, including appointment scheduling, billing, and facility maintenance.
• Manage the practice budget and optimize resource allocation to enhance efficiency.
• Ensure compliance with local, state, and federal regulations, including HIPAA.
• Maintain adherence to quality improvement guidelines set by health plans, county, state, federal entities, and accredited auditing agencies.

Staff Supervision and Development

• Interview, hire, and train new and existing staff to meet practice needs.
• Assign and delegate tasks to clinical and clerical staff to support patient demand and provider schedules.
• Approve payroll, manage time-off requests, and optimize staffing levels.
• Conduct introductory and annual performance reviews, providing constructive feedback to support professional growth.

Patient and Provider Support

• Serve as the primary point of contact for patients, staff, and providers, addressing questions and resolving concerns.
• Collaborate with providers to meet productivity goals and address open encounters.
• Gather patient feedback and address complaints to enhance the patient experience.

Strategic Planning

• Develop and implement short- and long-term operational plans to improve practice efficiency.
• Utilize reports and dashboards to monitor and enhance overall practice performance.
• Coordinate supply ordering and stocking to ensure seamless operations.

Additional Duties

• Perform other responsibilities as assigned to support the practice’s goals.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s Degree in Business or Health Management (preferred).
• Proven ability to oversee daily operations in a fast-paced medical environment.
• Five years of healthcare clinic management experience (preferred).
• Three years of technical experience in a healthcare setting (preferred).
• Experience with eCW or other Electronic Health Record (EHR) systems.
• Strong understanding of human resource management principles and practices.
• Ability to delegate tasks effectively and manage subordinates.
• Proficient with Microsoft Office Suite, including Microsoft Word (create and edit documents), Microsoft PowerPoint (create and edit slides), Microsoft Excel (create and edit spreadsheets), and email management.
• Strong computer skills, including knowledge of relevant healthcare software.
• Excellent communication and interpersonal skills to interact with patients, staff, and providers.
• Strategic thinking with the ability to see the big picture and drive organizational goals.
• Knowledge of medical billing, scheduling, and compliance with healthcare regulations.
• Commitment to maintaining confidentiality and adhering to HIPAA standards.

Work Environment

Full-time position (M-F, 8am - 5pm)

Collaborative work with medical and administrative staff to ensure high-quality patient care.

Benefits

Vacation, Sick pay, Medical/Dental/Vision Insurance, and 401K Profit Sharing Retirement Plan, matching.

Job Type

Full-time

Pay

From $80,000.00 per year

Encouragement

People with a criminal record are encouraged to apply

Experience

Management: 5 years (Required)

Work Location

In person