IT Tech
Job Description
IT Assistant – Field Support & Sales Technology Solutions
Location Options: State College, Philipsburg, or Lewistown, PA
Employment Type: Full-Time
Nittany Oil Company is seeking an energetic, customer-focused IT Assistant to join our team! This entry-level role is perfect for someone who enjoys working hands-on with technology while building strong relationships with internal and external customers. You will provide on-site technical support, equipment installation, and field service across Central Pennsylvania—so being comfortable with daily travel is essential.
We’re looking for a self-starter who not only solves technical challenges but also approaches each visit with a service and sales mindset—identifying opportunities to improve performance, streamline processes, and enhance the overall customer experience.
Role Responsibilities
- Deliver exceptional IT support by troubleshooting, resolving, and following up on technical issues.
- Install, configure, and maintain IT systems, software, and hardware for multiple locations.
- Provide hands-on support for Gilbarco POS systems, fuel dispensers, camera systems, audio systems, and PCs.
- Manage your own service schedule, providing timely solutions and proactive communication.
- Travel daily across Central PA to deliver on-site support and strengthen customer relationships.
- Participate in training programs and continually develop product knowledge and sales-focused service skills.
- Be available for an on-call rotational schedule to provide after-hours support when critical issues arise.
Requirements
- Valid driver’s license: in good standing; must be comfortable with daily travel across Central PA.
- Ability to lift: at least 50 lbs and work from various heights, including ladder work.
- Willingness to work: in varied environments and on a wide range of equipment.
- Strong organizational skills: and attention to detail.
- Excellent verbal and written communication skills: able to explain solutions and highlight value to both technical and non-technical audiences.
- Ability to analyze: complex information, prioritize multiple projects, and work independently or as part of a team.
Preferred Qualifications
- Associate’s degree: in IT or related field (or equivalent experience).
- Previous exposure: to Gilbarco Passport POS or Verifone POS systems.
- Familiarity with: Wayne or Gilbarco fuel dispensers.
- Experience with: security camera systems and troubleshooting.
- Knowledge of: ticketing systems for support case management.
Company Information
Nittany Energy is a Drug-Free and Equal Opportunity Employer.
Nittany Energy/MinitMart is a family owned business locally owned and operated in Central Pennsylvania. Our experience and dependability in delivering quality fuels as well as our top notch service and installation make all the difference. Nittany Energy businesses, including 28 Nittany MinitMart locations and 7 oil offices have been serving Central and Northern Pennsylvania for over 60 years.
Benefits
Flexible schedule, Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, 401(k), Employee discount, Paid training
Job Type
Job Type: Full time
Schedule
10 hour shift, Weekend availability, Monday to Friday, On call, Holidays, Overtime, Day shift, 8 hour shift, Night shift
Skills
- Analysis Skills
- Case Management
- Communication Skills
- Customer Experience
- Customer Relations
- Detail Oriented
- Establish Priorities
- Identify Issues
- Information Systems/Technology IS/IT Administration
- Information Technology & Information Systems
- Information Technology Software
- Multitasking
- Oil and Gas
- On Call
- On Site Support
- Organizational Skills
- Performance Management
- Point of Sale (POS) Systems
- Presentation/Verbal Skills
- Process Development
- Product Development
- Sales
- Solution Sales
- Systems Maintenance
- Technical Support
- Technology Sales
- Time Management
- Training Program Development
- Writing Skills
Company Name
Nittany Energy