Application Engineer

Trillium Flow Technologies12 months ago
Fresno, CA, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

The Application Engineer role is based in Fresno, CA or may be performed remotely (U.S.-based). This position provides expert technical support and solutions to Trillium Flow Technologies' customers by understanding technical challenges, developing tailored solutions, and ensuring the optimal application of the company’s fluid handling technologies. It involves close collaboration with sales, marketing, and engineering teams to drive customer satisfaction, business growth, and long-term partnerships.

Key Responsibilities

  • Collaborate with customers to understand technical requirements and challenges, providing customized solutions using Trillium Flow Technologies' products and services.
  • Conduct product demonstrations, presentations, and training sessions to highlight product features, benefits, and applications.
  • Provide expert technical support throughout the sales process by addressing inquiries, troubleshooting issues, and assisting with product selection.
  • Partner with the sales team to develop technical proposals and cost-effective solutions that align with customer needs and product capabilities.
  • Prepare detailed quotations, technical documents, and product specifications in support of commercial opportunities.
  • Work closely with engineering and product development teams to relay customer feedback, identify enhancement opportunities, and contribute to new product development.
  • Analyze application data and system requirements to recommend appropriate product configurations and system designs.
  • Prepare and maintain accurate technical documentation, including specifications, data sheets, and installation guidelines.
  • Stay current with industry trends, competitive technologies, and advancements in fluid handling equipment.
  • Participate in trade shows, industry events, and customer visits to represent Trillium Flow Technologies and promote its full product portfolio.
  • Foster strong industry relationships to identify new opportunities and strengthen brand presence.
  • Ensure all activities comply with Trillium’s safety policies and quality management systems.
  • Observe all ISO 9001 and ISO 14001 requirements and promote a culture of operational excellence.

Required Qualifications

  • Bachelor's degree in Mechanical Engineering, Chemical Engineering, or a related technical discipline.
  • 3-7 years of experience in applications engineering, technical sales, or product support, preferably within the pumps, valves, or rotating equipment industries.
  • Strong understanding of fluid handling systems, mechanical design, and process applications.
  • Proficiency in reading and interpreting engineering drawings and technical data.
  • Excellent communication, presentation, and interpersonal skills with a customer-focused mindset.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Collaborative team player committed to Trillium's core values of Integrity, Excellence, Collaboration, and Customer Focus.

Benefits & Perks

  • Compensation: $90,000 - $130,000 annually
  • FLSA Classification: Exempt/Salary
  • Remote work option available

Required Skills

Technical support
Customer collaboration
Presentation skills
Application engineering
Mechanical design
Fluid handling systems
Proposal development
Technical documentation
Product demonstration
Troubleshooting
Reading engineering drawings